Terms of service

Welcome to Urbanbot. These Terms of Service govern your use of the urbanbot.us website and your purchase of products through our online store.

By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website.

Use of Our Website

You agree to use this website for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You may not use our website to engage in fraudulent, unlawful, abusive, or unauthorized activities.

Product Information

We make reasonable efforts to present product descriptions, measurements, images, materials, colors, and other product information accurately.

However, colors and visual appearance may vary depending on your device, screen settings, lighting, and other factors.

Customers should review the specifications and dimensions provided on the applicable product page before purchasing furniture.

Pricing

Product prices and applicable charges are displayed on the website or during checkout.

Prices may change without prior notice, but changes will not affect an order that has already been accepted and confirmed unless otherwise required by law.

We reserve the right to correct typographical, pricing, inventory, or other errors.

If an obvious pricing or product information error affects an order, we may contact the customer to discuss available options, including cancellation and refund where appropriate.

Orders

Submitting an order constitutes a request to purchase the selected products.

An order confirmation confirms receipt of the order but does not necessarily constitute confirmation that the order has shipped.

We reserve the right to decline or cancel an order when reasonably necessary, including in situations involving suspected fraud, inaccurate information, product availability issues, pricing errors, or other legitimate business reasons.

If an order is canceled after payment has been collected, the applicable amount will be refunded to the original payment method.

Payments

Customers must provide valid and authorized payment information when placing an order.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Shipping

Shipping charges are calculated according to the applicable furniture and delivery requirements.

Shipping charges start from $20.95 and may vary depending on furniture size, weight, destination, and other applicable factors.

Additional shipping terms are described in our Shipping Policy.

Returns and Refunds

Returns are generally accepted within 30 days of delivery, subject to the conditions described in our Return and Refund Policy.

Customers should review the Return and Refund Policy before initiating a return.

Intellectual Property

Unless otherwise stated, content appearing on this website, including text, graphics, logos, photographs, designs, layouts, and other materials, is owned by or licensed to Urbanbot and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without appropriate authorization.

Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, hosting providers, and other service providers.

Third-party services may have their own terms and privacy policies.

Website Availability

We aim to maintain a reliable and accessible website, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Temporary interruptions may occur due to maintenance, technical issues, service-provider problems, or circumstances outside our reasonable control.

Limitation of Liability

To the extent permitted by applicable law, Urbanbot will not be responsible for indirect, incidental, consequential, or special damages arising from the use of our website or the purchase or use of our products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.